by admin | Jun 7, 2011 | Case Studies
this post is as painful to write as it was to bring a job to a completion. The woman who called stated, her laptop – sony vgn-sr21m was giving her blue screen and acting up crazily without a reason. it rejected different operating systems and simply...
by admin | Jun 6, 2011 | Case Studies
So Saturday we were about to close down for the weekend, when I received a call from a lady complaining her Gateway desktop was acting up and running really slow. She has found us on Angieslist.com and claimed she called us because we had outstanding reviews (what a...
by admin | May 27, 2011 | Case Studies
Case Study/Rave This week I had a customer who recently moved to Los Angeles and during the move his Dell desktop pc got shaken up and somehow damaged. After several tests we diagnosed it was a motherboard that needed replaced. Something must have cracked or damaged...
by admin | May 24, 2011 | Case Studies
here is a pure example of how hard drive failure can be very tricky and hard to diagnose: A Client brought a panasonic Toughbook – pretty cool laptop, very light and fast and durable. everything seemed to be ok, but sometimes only it would start working very...
by admin | May 23, 2011 | Case Studies
Client Friday may 20th about 10AM. Our technician got to his place at 11AM (in one hour). Client complained his computer was infected with spyware or virus. He wanted to do system restore, but all program with *.exe extension were not working on Windows Vista...
by admin | May 23, 2011 | Case Studies
Case Study: Sony Vaio Vgn-NR498E Cracked Screen Client called saying her laptop screen was cracked. this was tuesday may 17th about 5pm. We determined laptop model, ordered new replacement screen. Screen got shipped next day, and was delivered saturday morning. Screen...
