Macbook Repair – What NOT to Do When You’re Angry!

by | Jun 16, 2011 | Case Studies

Macbook Repair Case #1: I never get calls to fix Apple Mac.  Throughout 3 years I can count on fingers how many calls I got. and all of the sudden recently I had two clients with similar issues. so here is one – pretty funny to begin with! This client was...

DC Jack Replacement – Dell Inspiron 5160

by | Jun 14, 2011 | Case Studies

A customer called saying the DC jack on his laptop was damaged and needed to be replaced. Since it happens a lot and we replace many of them it sounded like a regular job and I was looking forward to it. When I got the laptop and ordered the part I saw it needed some...

The Big Mystery of Sony Vgn-Sr21m

by | Jun 7, 2011 | Case Studies

this post is as painful to write as it was to bring a job to a completion. The woman who called stated, her laptop – sony vgn-sr21m was giving her blue screen and acting up crazily without a reason. it rejected different operating systems and simply...

Common Netgear Modem/router Failure Props to Time Warner

by | Jun 6, 2011 | Case Studies

So Saturday we were about to close down for the weekend, when I received a call from a lady complaining her Gateway desktop was acting up and running really slow. She has found us on Angieslist.com and claimed she called us because we had outstanding reviews (what a...