I’m Very Very Disappointed With DELL

Case Study/Rave This week I had a customer who recently moved to Los Angeles and during the move his Dell desktop pc got shaken up and somehow damaged. After several tests we diagnosed it was a motherboard that needed replaced. Something must have cracked or damaged...

Hard Drive Failure – Panasonic

here is a pure example of how hard drive failure can be very tricky and hard to diagnose: A Client brought a panasonic Toughbook – pretty cool laptop, very light and fast and durable. everything seemed to be ok, but sometimes only it would start working very...

Spyware Cleanup – Vista ExE Extensions Didn’t Work

Client Friday may 20th about 10AM. Our technician got to his place at 11AM (in one hour). Client complained his computer was infected with spyware or virus. He wanted to do system restore, but all program with *.exe extension were not working on Windows Vista...

Sony Vaio Vgn-NR498E Cracked Screen

Case Study: Sony Vaio Vgn-NR498E Cracked Screen Client called saying her laptop screen was cracked. this was tuesday may 17th about 5pm. We determined laptop model, ordered new replacement screen. Screen got shipped next day, and was delivered saturday morning. Screen...

Computer Hardware Repair

– Computer Component Replacement (Replacement of faulty physical parts of the computer, that prevent computers normal function. Requires purchase of new components. some time may take longer to complete due to parts availability, may have to special order)....